Paris Is Making Public Transit Free For Kids

Making the Case for Feedback

  Engagement drives better outcomes. Several of the cases demonstrate that engaging with local stakeholders contributes to their increased ownership, which in turn can lead to better development outcomes. For example, when Ebola struck Liberia and eventually spiraled into an epidemic, Global Communities realized it needed to help curtail the epidemic via improved dead body management and safe burials. However, communities were skeptical of Global Communities and even attacked staff members and their vehicles. Residents wanted to know: “Why do you only come when someone has died? Why do you not come to help when someone is sick?” Feedback drives use: The cases illustrating this finding describe how specific tools and processes for creating feedback loops provide continuous learning to inform decision-making. They demonstrate how feedback loops can increase the likelihood that evidence will be used in decision-making. For example, to support the Ugandan government to improve literacy rates and reduce HIV transmission among primary and secondary school students, Pangora Group, working with RTI International and supported by USAID/Uganda developed a multi-stage approach to continuous learning. By providing RTI with real-time performance feedback, the approach helped RTI adjust and improve its activities, like trainings. CLA begets CLA. Several cases underscore that when stakeholders learn about positive outcomes linked to a CLA approach in another organization, they adapt the approach to their context. By effectively modeling CLA, and sharing feedback on what works and doesn’t, an organization can perhaps more credibly share its benefits with other development actors and inspire them to integrate CLA into their own work. In other words, “experiencing is believing” and those who experience CLA are more likely to incorporate CLA into how they operate Read the source article at FeedbackLabs