For some who lived on the streets of Los Angeles, Inside Safe was a lifesaver — giving them a roof over their head for the first time in years, then helping them find a permanent home.

However, Inside Safe yielded mixed results. For others, it was a major disappointment.

Los Angeles Mayor Karen Bass is banking on her Inside Safe initiative to help her solve the largest homelessness crisis in California. The program, which brings people from encampments into hotels until housing becomes available, has moved hundreds of Angelenos into permanent homes.

But hundreds more have gone from those hotels back to life on the street.

Nearly two years in, the program is successful enough that it spawned a copycat county-wide effort. Yet it has not affected the vast majority of the nearly 30,000 Angelenos who sleep outside. A lack of long-term housing and a shortage of health care, mental health and addiction services remain huge obstacles, as does the program’s high price tag.

“Lots of people that have been brought inside under Inside Safe, and that’s great,” said John Maceri, chief executive officer of The People Concern, a nonprofit that runs two Inside Safe hotels. “We still struggle with the exit strategy: Where are people going to move to?”

Inside Safe's Mixed Results in Addressing Homelessness

Proponents say data proves the model works: Overall homelessness dropped slightly in the city of Los Angeles in 2024, and the number of people sleeping on the city’s streets is down 10%.

“Homelessness in LA is down for the first time in years,” Gabby Maarse, spokesperson for Mayor Karen Bass, said in an email. “ The progress made by a new comprehensive strategy, which includes Inside Safe, is a marked improvement since before the mayor took office and she will not be satisfied until street homelessness is ended.”

But the newer county-run copycat program, called Pathway Home, appears to be connecting people with services and permanent housing more quickly — suggesting there are ways the city program could continue to improve.

Read the full article about the Inside Safe program by Marisa Kendall at CalMatters.