Giving Compass' Take:

· Missed appointment and no-shows have cost the healthcare industry billions. Here, Healthcare Dive discusses a few reasons behind missed appointment and how healthcare providers are working to address those factors.

· Should cost be a concern when it comes to health? How can healthcare providers ensure equal access to medical services for all in need, regardless of payment?

· Individuals miss appointments for a variety of reasons, but one major concern being the ability to afford it.


Patient no-shows are a costly, intractable headache for healthcare providers. Millions of patients cancel, skip or reschedule appointments with their clinicians every year, creating vacant schedules and expenses that can cost the industry by one estimate $150 billion annually.

Faced with such high cost, providers and payers alike have increasingly looked to tech for answers. Stakeholders across the industry — from insurers and providers to EHR companies — are engaging directly with Uber and Lyft following the companies' high-profile entrances into the market.

Trouble getting to a provider, however, is just one of many factors fueling missed appointments. Other issues patients cite include cost of care, socioeconomic restraints, long wait times and scheduling conflicts.

Despite big promises from tech companies, an app and a platform can't solve all of healthcare's woes.

Read the full article about addressing missed appointments by Tony Abraham at Healthcare Dive.