Giving Compass' Take:

Dieter Zinnbauer at FeedbackLabs explains how to create an effective feedback loop based on three basic principles.

How can grantmakers inspire more effective feedback loops when working with grantees?

Read the Giving Compass Power of Feedback Magazine.

Feedback mechanisms at airport security checkpoints, or the entrance of the World Bank, are inviting. The smiley faces clearly display a range of emotions easy to identify. The buttons themselves are just begging to be pushed. It’s visual. It’s intuitive. But does it effectively close the feedback loop?


Having a visual, engaging method for collection is the first step to closing a feedback loop. But there’s still a long way to go. Maintaining accountability requires an easy way for individuals who are providing their feedback to understand where it is going and why it’s important.  LabStorm attendees dove into these questions and came up with three basic principles:

Move from intimidation to empowerment. The norm in our world is to create and maintain power dynamics, working against empowerment of regular people

Physical environments are powerful. Can the physical design of a space invite the same depth of feedback that an inclusive conversation can?

Reporting back is effective. Reporting back on the feedback collected in a visual way can also be very powerful.

Read the full article about feedback by Dieter Zinnbauer at FeedbackLabs