Power of Feedback

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Survey: Sector Leaders Say Collecting Feedback is Priority

Power of Feedback

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The Road Ahead for Client Feedback

Power of Feedback Mar 27, 2019
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How Feedback Helps Nonprofits and Funders Lift Up Clients as Heroes

Power of Feedback Mar 13, 2019
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How Grantmakers Can Tune In to What Nonprofits Need Most

Power of Feedback Feb 13, 2019
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Homeless Shelter Uses Feedback to Help Its Clients Regain Independence

Power of Feedback Feb 13, 2019
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How Nonprofits Can Help Donor-Advised Fund Philanthropists Listen and Learn

Power of Feedback Feb 6, 2019
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Why Customer Feedback Tools Are Vital for Nonprofits

Power of Feedback Feb 5, 2019
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How Client Feedback Helped Transform a Houston Health Agency

Power of Feedback Jan 30, 2019
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How End-User Feedback Can Become a Nonprofit’s Innovation Engine

Power of Feedback Jan 23, 2019
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Integrating Feedback Across A Nonprofit Business Model

Power of Feedback Jan 16, 2019
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Bolstering Curiosity to Advance Workplace Equity

Power of Feedback Jan 9, 2019
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Three Community Feedback Tools for Impact Investors

Power of Feedback
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Foundation Realigns its Mission After Listening to Community Feedback

Power of Feedback Dec 13, 2018
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Power of Feedback

Menlo Park, CA

Systematically engaging customers or beneficiaries is the quickest, cheapest way to identify areas for improvement and gives dignity to those you seek to help. Nonprofits and funders—even those hooked on measurement—can do more, and social sector voices are calling for it.

This series, produced for Stanford Social Innovation Review by Milway Media with support from the William and Flora Hewlett Foundation, will explore the power of feedback—including how it can inform strategy and empower others. Starting late September, through February 2019, the series will present commentary from leaders who are improving strategies and services through customer insight in fields as diverse as philanthropy, criminal justice, public health, and technology. It will also feature video and podcast testimony of those listened to, and expert slideshows on how to integrate feedback into measurement systems.

As in the practice of feedback, the series’ richness will come from readers, listeners, and viewers sharing their own stories about customer insight and influence, and their reactions to others’ commentary. We encourage everyone to share at #feedbackempowers.

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Power of Feedback

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Survey: Sector Leaders Say Collecting Feedback is Priority

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