As we well know, people incarcerated in jails and prisons experience constant trauma, and are surrounded by brutality and violence that are impossible to escape. This experience has only grown worse in recent months. As we are frequently reminded in media coverage, prison and jail security staff (known as correctional officers or “COs”) have been quitting their jobs and failing to show up for work. This turnover and absenteeism leaves incarcerated people locked down in cells, experiencing minimal freedom of movement and social interaction, lost recreation time, difficulties accessing physical and mental health care, worse and less reliable food and mail services, and fewer programming and education opportunities.

But why are departments of corrections throughout the country complaining that they are unable to hire and retain enough staff?

The simplest and most obvious answer is there are way too many people locked up. States could dramatically reduce the need for additional staff by arresting and booking fewer people and releasing more. In European countries (which incarcerate far fewer people), the ratios of incarcerated people to staff are significantly lower than in the United States. As noted in a 2013 press release from the union representing federal workers, the number of federal correctional workers increased 19% from 2000 to 2013, while the federal prison population grew 41%.

But there is another reason prison and jail jobs sit vacant — a problem exacerbated by the pandemic but long predating it. Any way you look at it, working in a prison or jail is traumatic and harmful to mental health. As a result, "People have always quit correctional jobs at high rates." Nearly 40 years ago, in 1983, a paper warned that “officer stress and burn-out has led to soaring organizational costs due to high rates of absenteeism and turnover.” In 2000, the average national turnover rate among COs was 16% (meaning the number of people quitting was 16% of the average CO headcount that year), a rate one author called “alarmingly high.” And a 2010 report found that the average CO turnover rate was 17% in 2006 and 2007, and 16% in 2008.

Today, as prisons and jails have become vectors of COVID-19, turnover rates have grown higher than ever. But as this briefing shows, long before COVID, corrections work meant being surrounded by trauma and suffering, while working stressful jobs that are both monotonous and require constant vigilance.

Of course, much of the violence behind bars is perpetrated by COs themselves; we know that staff often assault and abuse incarcerated people; encourage, bribe and threaten incarcerated people to abuse others; and watch without intervening when violence breaks out. In fact, Micol Seigel proposes in her book that prison workers — along with police, members of the military, and others employed in security or detention — can collectively be considered “violence workers,” as their roles are designed to exercise the state’s power to use violence for enforcement. Violence in correctional facilities is further exacerbated by stressful, miserable living conditions. But while this violence harms incarcerated people the most, it has life-altering consequences for workers as well. As a result, COs face negative mental and physical health outcomes, including extremely high rates of depression and PTSD. Worst of all, for many COs, the job fundamentally changes the way they relate to others, requiring them to dehumanize the people they supervise and cultivate a brutal authority that is hard to shake even at home.

Read the full article about prison and jail jobs at Prison Policy Initiative.