Giving Compass' Take:

• As COVID-19 continues, nonprofit organizations are struggling to transition to digital and to move services online. 

• How can donors support nonprofits during this transition? What are the most substantial barriers? 

• Read more on how funders can help nonprofits weather coronavirus. 


As the entire world feels the effects of Covid-19, the need for charity services is greater than ever. Many charities and non-profits are having to re-design services and move them online, while adapting to changing types of need as well as increasing demand. Meanwhile, the sector faces diminishing funding and support.

This is having a profound impact on those in need of help. Some charities are struggling to use new technology and platforms. Research by Media Trust and CharityComms highlights how charities are experiencing difficulties with moving their services online and supporting users who would normally access face to face services.

These difficulties mirror what we are seeing in our work with the Building Connections Fund, Inspiring Impact and with other charities and funders. From this work, we’ve identified three key areas where charities need more help:

  • Moving services online: Charities need support to design, adapt and start to deliver digital activities.
  • Digital inclusion: Charities need help to engage people with online services and support those who struggle to access and use digital tools.
  • Safeguarding: Charities have concerns around safeguarding in a crisis and ensuring online safety.

Read the full article about helping organizations go digital by Michelle Man at NPC.