Gathering feedback from clients provides a valuable stream of insight on program effectiveness, and gives dignity and respect to those whom organizations seek to help. What’s more, organizations shifting from gathering data about beneficiaries to gathering input and ideas from them are seeing gains beyond quickening the pulse and quality of measurement and evaluation.

In this audio slideshow—the latest installment in the sponsored Power of Feedback series—Fay Twersky, director of the Effective Philanthropy Group at the William and Flora Hewlett Foundation, discusses how the process of collecting feedback from constituents provides a much needed third dimension to nonprofit measurement practice.

Watch the full audio series about nonprofit measurement at Stanford Social Innovation Review.