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How Social-symbolic Work Leads to Social Innovation

Stanford Social Innovation Review
This article is deemed a must-read by one or more of our expert collaborators.
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How Social-Symbolic Work Leads to Social Innovation Giving Compass
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Giving Compass' Take:

• Thomas B. Lawrence and Nelson Phillips, authors of Constructing Organizational Life, discuss how social-symbolic work helps structure social innovation and how the social world around us moves or stays in place.

• The authors define social-symbolic work as “the purposeful, reflexive efforts of individuals, collective actors, and networks of actors to shape social-symbolic objects.” How is social-symbolic work a part of philanthropy?

• Here is a roadmap to impactful social innovation.


In our recent book Constructing Organizational Life, we propose a new way of understanding and analyzing the social world that we believe is particularly relevant to understanding social innovation.

Our focus in the book is on the efforts of interested actors who work to shape the social world around them. Rather than examining social structures and processes as is common in social science, we believe in the value of a perspective that highlights the actors and actions that produce, transform, and maintain those structures and processes. We call this activity social-symbolic work.

We argue that by focusing on the intentional efforts of people and groups to shape the social world, we can come to a richer understanding of how it came to be the way that it is, how it is held in place, how it changes, and who makes all these things happen – questions that are central to the study and practice of social innovation. In this article, we provide some introductory ideas from the book before sharing an excerpt that focuses directly on social innovation.

Social-symbolic work focuses on social-symbolic objects – meaningful patterns in social systems that are generally pragmatic and often associated with political contests over their meaning and evaluation. These include, for instance, people’s identities, organizational practices, and product categories. Social-symbolic work, then, is the purposeful, reflexive efforts of individuals, collective actors, and networks of actors to shape social-symbolic objects.

We believe that social innovation is fundamentally about social-symbolic work and that our perspective is therefore highly relevant to anyone with an interest in social innovation.

Read the full article about social-symbolic work by Thomas B. Lawrence and Nelson Phillips at Stanford Social Innovation Review. 

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Learning and benchmarking are key steps towards becoming an impact giver. If you are interested in giving with impact on Nonprofit Sector take a look at these selections from Giving Compass.

  • This article is deemed a must-read by one or more of our expert collaborators.
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    A Better Strategy For Philanthropy

    Giving Compass' Take: · In this excerpt from his book, Phil Buchanan addresses the common problems donors face when approaching an issue and how they can give with more impact. · How can donors better invest their funds to make a big impact without focusing on 'disrupting' an issue? · Check out these five ways for donors to give better. In 2016, Bill Gates decided to donate 100,000 hens in developing countries, in partnership with the nonprofit Heifer International, to combat extreme poverty. He had written a blog post about the wisdom of raising chickens as a way out of poverty. “It’s pretty clear to me that just about anyone who’s living in extreme poverty is better off if they have chickens. In fact, if I were in their shoes, that’s what I would do—I would raise chickens,” he wrote. While the wisdom of this effort may have been clear to Gates, it wasn’t necessarily clear to everyone else. In fact, the Bolivian government rejected the help, calling it “offensive.” “Cluck You: Bolivia Rejects Bill Gates’ Donation of Hens,” blared a headline in the UK newspaper the Guardian. “He does not know Bolivia’s reality to think we are living 500 years ago, in the middle of the jungle not knowing how to produce,” said César Cocarico, the country’s minister of land and rural development. “Respectfully, he should stop talking about Bolivia, and once he knows more, apologize to us.” Gates’ mistake is emblematic of a common one among both individual givers and institutional ones, and it’s led to a kind of backlash against so-called “strategic philanthropy.” Givers sometimes feel like they know what’s best for those they intend to help. It’s perfectly clear to them: They’ve got just the thing to address the problem. Read the full article about giving better by Phil Buchanan at Stanford Social Innovation Review.


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